Support
Frequently Asked Questions
Straight answers. No marketing copy.
What is Digital DJ Pool?
A record pool built on independent music — 200,000+ tracks across house, electronic, hip-hop, R&B and 50+ genres. No major labels, no top-40 filler — just music from people who actually make it.
What do I get as a member?
Depends on your plan. Basic ($7/mo) gets you Dig — the full catalog — plus Selects, our quality-ranked feed, and unlimited downloads. Pro ($15/mo) adds Charts, Friday Drop, and full-catalog search. Every file is a 320kbps MP3 with perfect tags, and you keep everything you download.
How often is music updated?
75+ new tracks every day from indie artists and labels worldwide. Not a weekly batch drop — the catalog grows daily.
What's the quality?
320kbps MP3s with complete ID3 tags: artist, title, genre, BPM, and key. Drop them straight into Rekordbox, Serato, or Traktor and everything shows up clean.
How long are tracks available?
Forever. Once you download a file, it's yours. Cancel your subscription and you still keep every track. No streaming, no expiring libraries.
What is Dig?
The raw feed. Everything uploaded in the last 90 days. Browse, listen, download. The system quietly surfaces tracks that need ears — you just dig. Available on every plan.
What is Selects?
The cream of the last 90 days, ranked by a quality signal we call WLB. A niche deep house track with a high conversion rate might rank above a track with 10x the plays. It rewards quality, not popularity. Filter by genre to zero in on your sound. Basic and up.
What is Charts?
Monthly popularity charts across the full 200,000+ catalog. What DJs worldwide were actually downloading that month. Browseable back to 2015 — it's a shared cultural archive. Pro only.
What is Friday Drop?
25 personalized tracks delivered every Friday, picked from what DJs like you actually download. No repeats, ever. The fastest way to stay current without hours of digging. A long-term subscriber runs through 1,300 tracks a year. Pro only.
Can I use this with Serato / Rekordbox / Traktor?
Yes. Every file comes with proper ID3 tags including BPM and musical key. Download, import, play. No extra steps.
What payment types do you accept?
Major credit cards (Visa, Mastercard, Amex) and PayPal.
Can I cancel anytime?
Yes. No contracts, no commitment. Cancel from your account settings and you keep every file you've already downloaded.
Are there any hidden charges?
None. The price on the pricing page is the price you pay. No setup fees, no download surcharges, no surprise renewals at a higher rate.
Can I switch plans?
Anytime. Upgrade and you get immediate access. Downgrade and it takes effect at your next billing cycle.
Ready to dig?
200,000+ tracks. $7/month. Keep everything you download.
Get StartedStill have questions? Hit us up on Intercom — we're real people.